Shipping Times + FAQ
Where do you ship?
At the moment we’re shipping to the the following countries in Europe, but we’re looking forward to adding new shipping zones soon.
Countries in Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City.
How much is the shipping fee?
Currently we offer free shipping on all orders to many countries in Europe.
Shipping costs to Iceland, Liechtenstein, Norway and Switzerland are 9€.
Shipping costs to Spain and United Kingdom are 6€.
How long does delivery take?
We print each item to order, this means, after you place your order online, we print the product(s), cut and sew the leggings and ship the order from our European production facilities in Latvia and Spain to you. The average delivery time is 5-15 business days within Europe.
Usually we print and/or cut & sew your ordered items within 1 to at most 7 business days. Because of the current situation with COVID-19, it can come to delays in our fulfillment times. The entire industry is grappling with challenges and we’re seeing delays in our supply chain, including distributors and shipping carriers. Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. This is a difficult time for everyone and we’re working hard to adapt to this new reality.
Fulfillment: Because of reduced capacity to ensure the safety of our team our current fulfillment times for shirts/hoodies/sweaters and tank tops are 2-7 business days and our fulfillment times for leggings and sport bra’s are 10-15 business days.
Please, give these orders a few more days for the delivery to take place.
Can I track my order?
Yes, after your order is sent out you will receive an email with a tracking number. If you haven’t received this mail, please check your spam folder.
If in some case you haven’t received your tracking link after our estimated fulfillment time, please write us at email@example.com us so we can send it to you.
I contacted you via contact form but didn’t receive an answer.
We are always happy if we can assist you and answer in 99% of the times in the first 24 hours.
If you didn’t get an answer from us:
- please check if you’ve entered your email correctly in the contact form,
- check your spam folder,
- and also check if you are able to receive emails. Sometimes it can happen that your email storage is full and emails you would normally receive end up in nirvana.
How do I exchange, return or refund my order?
Please refer to our Refund & Return Guidelines for more information.
I am not sure which size I should choose. What do you suggest?
All our loose fit T-Shirts and Sweaters are made to fit both men and women perfectly and have a Unisex fit.
We also offer a more feminine slim fit t-shirt style for women, if you prefer that more.
Our Leggings have a 4-way-stretch and are very comfy. If you are absolutely unsure about your size and are maybe in between two sizes, we recommend taking the smaller size. The fabric has a soft stretch and you will have a lovely fit.
Regardless of the product, please check our size guide on the product page to make sure you choose the right size. For Shirts and Sweatershirts we recommend to take your favorite Shirt at home and measure the size according to our size guide.
Where do you produce my order?
We are working together with two factories in Europe. One is in Riga / Latvia and the other one in Barcelona / Spain.
Do you use vegan inks to print?
Oh yeah! The inks we use are free of any animal by-product – which meets vegan requirements – and they are also non-toxic and 100% biodegradable.
I received my order but why does it have a vinegar smell?
When unpacking a new Shirt or Leggings, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual – it’s from a fixation agent applied during the printing process and it’s not permanent. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and it will disappear after the first wash.
All inks used in the creation of our apparel are water-based and eco-friendly.
Are your products ethically-made?
All of our products are ethically-made in fair trade and 100% sweatshop-free factories!